RoomRaccoon vs Turno: Head-to-Head Comparison
TL;DR: RoomRaccoon and Turno both target short-term rental operators. Pick **[RoomRaccoon](/roomraccoon-review/)** if: Small independent hotels and B&Bs in Europe or South Africa wanting PMS + channel manager + booking engine + payment processing in one subscription. Pick **[Turno](/turno-review/)** if: Hosts who want automated turnover scheduling synced to their calendar plus a marketplace to find and pay vetted cleaners, without hiring an in-house cleaning team.
Category: Property Management Software · RoomRaccoon · Turno
At a glance
| RoomRaccoon | Turno | |
|---|---|---|
| Category | All-in-one hotel management system for small independent hotels and B&Bs | Cleaning marketplace and turnover automation for short-term rentals (formerly TurnoverBnB) |
| Founded | 2017 | 2016 |
| HQ | Breda, Netherlands | San Francisco, California, USA |
| Pricing | from $188/mo | from $0/mo |
| Best for | Small independent hotels and B&Bs in Europe or South Africa wanting PMS + channel manager + booking engine + payment processing in one subscription. | Hosts who want automated turnover scheduling synced to their calendar plus a marketplace to find and pay vetted cleaners, without hiring an in-house cleaning team. |
| Overall | 6.2/10 | 7.1/10 |
Feature-by-feature
| Feature | RoomRaccoon | Turno |
|---|---|---|
| Channel manager | ✅ Native | — |
| Unified inbox | ⚠️ Partial | — |
| Direct booking site | ✅ Native | — |
| Task management | ⚠️ Partial | ✅ Native |
| AI guest messaging | ⚠️ Partial | — |
| AI that takes actions | ⚠️ Partial | — |
| Automation rules | ✅ Native | ✅ Native |
| Pricing optimizer | ⚠️ Partial | — |
| Open API | ⚠️ Partial | ⚠️ Partial |
| Mobile app | ⚠️ Partial | ✅ Native |
| Multi-calendar | ✅ Native | ✅ Native |
| Accounting / reporting | ⚠️ Partial | — |
| Revenue management | ⚠️ Partial | — |
Scores by dimension
| Dimension | RoomRaccoon | Turno |
|---|---|---|
| Ease of use | 7/10 | 9/10 🏆 |
| Features depth | 7/10 🏆 | 6/10 |
| Value for money | 6/10 | 8/10 🏆 |
| Support | 5/10 | 7/10 🏆 |
| AI capability | 5/10 🏆 | 3/10 |
| Scalability | 6/10 | 6/10 |
| Learning curve | 7/10 | 9/10 🏆 |
| Pricing transparency | 7/10 | 9/10 🏆 |
Where RoomRaccoon wins
- AI capability — 5/10 vs 3/10
- Channel manager — native in RoomRaccoon, not in Turno
- Direct booking site — native in RoomRaccoon, not in Turno
Where Turno wins
- Ease of use — 9/10 vs 7/10
- Value for money — 8/10 vs 6/10
- Support — 7/10 vs 5/10
- Learning curve — 9/10 vs 7/10
- Pricing transparency — 9/10 vs 7/10
Which one should you pick?
Pick RoomRaccoon if: Small independent hotels and B&Bs in Europe or South Africa wanting PMS + channel manager + booking engine + payment processing in one subscription. Pick Turno if: Hosts who want automated turnover scheduling synced to their calendar plus a marketplace to find and pay vetted cleaners, without hiring an in-house cleaning team.
Pick by operator profile
| Profile | Winner | Why |
|---|---|---|
| Solo host (1-5 units) | Turno | Higher profile fit (7.7 vs 6.4). |
| Boutique operator (6-20 units) | Turno | Higher profile fit (7.1 vs 6.6). |
| Professional PM (20+ units) | Turno | Higher profile fit (6.8 vs 6.6). |
| Enterprise (100+ units) | RoomRaccoon | Higher profile fit (6.5 vs 6.3). |
| Multi-market operator | Tie | Both score within a rounding error on this profile — pick on pricing and gut. |
| Tech-forward, AI-first | RoomRaccoon | Higher profile fit (6.8 vs 6.1). |
| Budget-conscious | Turno | Higher profile fit (8.4 vs 6.6). |
RoomRaccoon in one paragraph
RoomRaccoon — All-in-one hotel management system for small independent hotels and B&Bs. Strengths: All-in-one bundle is legitimately unified — PMS, channel manager, booking engine, payments; Strong presence in European independent-hotel and B&B segment; Called ‘the Rolls Royce of PMS systems’ by multiple positive reviews. Weaknesses: Users cite “a lot of flaws they are still working on” — product maturity gaps persist; Frequent system bugs and slow customer support cited consistently. Full RoomRaccoon review →
Turno in one paragraph
Turno — Cleaning marketplace and turnover automation for short-term rentals (formerly TurnoverBnB). Strengths: Largest cleaner marketplace in the STR space — 75,000+ vetted cleaners across the US and growing internationally; Auto-scheduling from calendar sync works out of the box with every major PMS and booking channel; Photo-based checklists and problem reporting keep quality visible without in-person inspections. Weaknesses: Cleaning-only — not a general STR ops platform (no inventory, maintenance workflows, or smart-lock orchestration at Breezeway’s depth); Marketplace quality varies by market — rural or non-US areas can be thin. Full Turno review →
See also
- All Property Management Software comparisons
- 5stelle vs RoomRaccoon
- 5stelle vs Turno
- AirDNA vs RoomRaccoon
- AirDNA vs Turno
- Amenitiz vs RoomRaccoon
- Amenitiz vs Turno
FAQ
Is RoomRaccoon or Turno cheaper?
Neither RoomRaccoon nor Turno publishes pricing openly — both require a sales conversation to quote.
Does RoomRaccoon have better AI than Turno?
RoomRaccoon scores higher on ai capability — 5/10 vs 3/10.
Which is easier to use, RoomRaccoon or Turno?
Turno scores higher on ease of use — 9/10 vs 7/10.
Can I switch from RoomRaccoon to Turno?
Yes, but plan for migration cost: channel reconnections, template rebuilds, automation recreation, and team retraining. Both RoomRaccoon and Turno export reservation history; neither exports their automation rules cleanly. Run both in parallel for at least two weeks before cutting over.