5stelle vs Turno: Head-to-Head Comparison

·

TL;DR: 5stelle and Turno both target short-term rental operators. Pick **[5stelle](/5stelle-review/)** if: Italian accommodation operators — hotels, B&Bs, and short-term rentals — who need an all-in-one PMS with native integrations for Italian police registration, ISTAT reporting, and electronic invoicing. Pick **[Turno](/turno-review/)** if: Hosts who want automated turnover scheduling synced to their calendar plus a marketplace to find and pay vetted cleaners, without hiring an in-house cleaning team.

Category: Property Management Software · 5stelle · Turno

At a glance

5stelleTurno
CategoryItalian cloud PMS covering hotels, B&Bs, and short-term rentalsCleaning marketplace and turnover automation for short-term rentals (formerly TurnoverBnB)
Founded20112016
HQItalySan Francisco, California, USA
Pricingsubscriptionfrom $0/mo
Best forItalian accommodation operators — hotels, B&Bs, and short-term rentals — who need an all-in-one PMS with native integrations for Italian police registration, ISTAT reporting, and electronic invoicing.Hosts who want automated turnover scheduling synced to their calendar plus a marketplace to find and pay vetted cleaners, without hiring an in-house cleaning team.
Overall5.5/107.1/10

Feature-by-feature

Feature5stelleTurno
Channel manager✅ Native
Unified inbox⚠️ Partial
Direct booking site✅ Native
Task management⚠️ Partial✅ Native
AI guest messaging
AI that takes actions
Automation rules⚠️ Partial✅ Native
Pricing optimizer🔌 Via integration
Open API⚠️ Partial⚠️ Partial
Mobile app✅ Native✅ Native
Multi-calendar✅ Native✅ Native
Accounting / reporting✅ Native
Revenue management⚠️ Partial

Scores by dimension

Dimension5stelleTurno
Ease of use6/109/10 🏆
Features depth7/10 🏆6/10
Value for money7/108/10 🏆
Support7/107/10
AI capability2/103/10 🏆
Scalability6/106/10
Learning curve5/109/10 🏆
Pricing transparency4/109/10 🏆

Where 5stelle wins

Where Turno wins

Which one should you pick?

Pick 5stelle if: Italian accommodation operators — hotels, B&Bs, and short-term rentals — who need an all-in-one PMS with native integrations for Italian police registration, ISTAT reporting, and electronic invoicing. Pick Turno if: Hosts who want automated turnover scheduling synced to their calendar plus a marketplace to find and pay vetted cleaners, without hiring an in-house cleaning team.

Pick by operator profile

ProfileWinnerWhy
Solo host (1-5 units)TurnoHigher profile fit (7.7 vs 5.5).
Boutique operator (6-20 units)TurnoHigher profile fit (7.1 vs 5.6).
Professional PM (20+ units)TurnoHigher profile fit (6.8 vs 5.9).
Enterprise (100+ units)TurnoHigher profile fit (6.3 vs 5.7).
Multi-market operatorTurnoHigher profile fit (6.6 vs 5.4).
Tech-forward, AI-firstTurnoHigher profile fit (6.1 vs 4.3).
Budget-consciousTurnoHigher profile fit (8.4 vs 5.9).

5stelle in one paragraph

5stelle — Italian cloud PMS covering hotels, B&Bs, and short-term rentals. Strengths: Italian-market depth — Alloggiati Web, ISTAT, e-invoicing built in; Covers hotels, B&Bs, and STRs from one platform; Cloud-based with native mobile app. Weaknesses: Primarily IT-focused — less polish outside the Italian market; AI features are minimal versus global competitors. Full 5stelle review →

Turno in one paragraph

Turno — Cleaning marketplace and turnover automation for short-term rentals (formerly TurnoverBnB). Strengths: Largest cleaner marketplace in the STR space — 75,000+ vetted cleaners across the US and growing internationally; Auto-scheduling from calendar sync works out of the box with every major PMS and booking channel; Photo-based checklists and problem reporting keep quality visible without in-person inspections. Weaknesses: Cleaning-only — not a general STR ops platform (no inventory, maintenance workflows, or smart-lock orchestration at Breezeway’s depth); Marketplace quality varies by market — rural or non-US areas can be thin. Full Turno review →

See also

FAQ

Is 5stelle or Turno cheaper?

Turno publishes entry-level pricing; 5stelle requires a sales call, so the answer depends on the quote you get.

Does 5stelle have better AI than Turno?

Turno scores higher on ai capability — 3/10 vs 2/10.

Which is easier to use, 5stelle or Turno?

Turno scores higher on ease of use — 9/10 vs 6/10.

Can I switch from 5stelle to Turno?

Yes, but plan for migration cost: channel reconnections, template rebuilds, automation recreation, and team retraining. Both 5stelle and Turno export reservation history; neither exports their automation rules cleanly. Run both in parallel for at least two weeks before cutting over.