5stelle vs RoomRaccoon: Head-to-Head Comparison
TL;DR: 5stelle and RoomRaccoon both target short-term rental operators. Pick **[5stelle](/5stelle-review/)** if: Italian accommodation operators — hotels, B&Bs, and short-term rentals — who need an all-in-one PMS with native integrations for Italian police registration, ISTAT reporting, and electronic invoicing. Pick **[RoomRaccoon](/roomraccoon-review/)** if: Small independent hotels and B&Bs in Europe or South Africa wanting PMS + channel manager + booking engine + payment processing in one subscription.
Category: Property Management Software · 5stelle · RoomRaccoon
At a glance
| 5stelle | RoomRaccoon | |
|---|---|---|
| Category | Italian cloud PMS covering hotels, B&Bs, and short-term rentals | All-in-one hotel management system for small independent hotels and B&Bs |
| Founded | 2011 | 2017 |
| HQ | Italy | Breda, Netherlands |
| Pricing | subscription | from $188/mo |
| Best for | Italian accommodation operators — hotels, B&Bs, and short-term rentals — who need an all-in-one PMS with native integrations for Italian police registration, ISTAT reporting, and electronic invoicing. | Small independent hotels and B&Bs in Europe or South Africa wanting PMS + channel manager + booking engine + payment processing in one subscription. |
| Overall | 5.5/10 | 6.2/10 |
Feature-by-feature
| Feature | 5stelle | RoomRaccoon |
|---|---|---|
| Channel manager | ✅ Native | ✅ Native |
| Unified inbox | ⚠️ Partial | ⚠️ Partial |
| Direct booking site | ✅ Native | ✅ Native |
| Task management | ⚠️ Partial | ⚠️ Partial |
| AI guest messaging | — | ⚠️ Partial |
| AI that takes actions | — | ⚠️ Partial |
| Automation rules | ⚠️ Partial | ✅ Native |
| Pricing optimizer | 🔌 Via integration | ⚠️ Partial |
| Open API | ⚠️ Partial | ⚠️ Partial |
| Mobile app | ✅ Native | ⚠️ Partial |
| Multi-calendar | ✅ Native | ✅ Native |
| Accounting / reporting | ✅ Native | ⚠️ Partial |
| Revenue management | ⚠️ Partial | ⚠️ Partial |
Scores by dimension
| Dimension | 5stelle | RoomRaccoon |
|---|---|---|
| Ease of use | 6/10 | 7/10 🏆 |
| Features depth | 7/10 | 7/10 |
| Value for money | 7/10 🏆 | 6/10 |
| Support | 7/10 🏆 | 5/10 |
| AI capability | 2/10 | 5/10 🏆 |
| Scalability | 6/10 | 6/10 |
| Learning curve | 5/10 | 7/10 🏆 |
| Pricing transparency | 4/10 | 7/10 🏆 |
Where 5stelle wins
- Support — 7/10 vs 5/10
Where RoomRaccoon wins
- AI capability — 5/10 vs 2/10
- Learning curve — 7/10 vs 5/10
- Pricing transparency — 7/10 vs 4/10
Which one should you pick?
Pick 5stelle if: Italian accommodation operators — hotels, B&Bs, and short-term rentals — who need an all-in-one PMS with native integrations for Italian police registration, ISTAT reporting, and electronic invoicing. Pick RoomRaccoon if: Small independent hotels and B&Bs in Europe or South Africa wanting PMS + channel manager + booking engine + payment processing in one subscription.
Pick by operator profile
| Profile | Winner | Why |
|---|---|---|
| Solo host (1-5 units) | RoomRaccoon | Higher profile fit (6.4 vs 5.5). |
| Boutique operator (6-20 units) | RoomRaccoon | Higher profile fit (6.6 vs 5.6). |
| Professional PM (20+ units) | RoomRaccoon | Higher profile fit (6.6 vs 5.9). |
| Enterprise (100+ units) | RoomRaccoon | Higher profile fit (6.5 vs 5.7). |
| Multi-market operator | RoomRaccoon | Higher profile fit (6.7 vs 5.4). |
| Tech-forward, AI-first | RoomRaccoon | Higher profile fit (6.8 vs 4.3). |
| Budget-conscious | RoomRaccoon | Higher profile fit (6.6 vs 5.9). |
5stelle in one paragraph
5stelle — Italian cloud PMS covering hotels, B&Bs, and short-term rentals. Strengths: Italian-market depth — Alloggiati Web, ISTAT, e-invoicing built in; Covers hotels, B&Bs, and STRs from one platform; Cloud-based with native mobile app. Weaknesses: Primarily IT-focused — less polish outside the Italian market; AI features are minimal versus global competitors. Full 5stelle review →
RoomRaccoon in one paragraph
RoomRaccoon — All-in-one hotel management system for small independent hotels and B&Bs. Strengths: All-in-one bundle is legitimately unified — PMS, channel manager, booking engine, payments; Strong presence in European independent-hotel and B&B segment; Called ‘the Rolls Royce of PMS systems’ by multiple positive reviews. Weaknesses: Users cite “a lot of flaws they are still working on” — product maturity gaps persist; Frequent system bugs and slow customer support cited consistently. Full RoomRaccoon review →
See also
- All Property Management Software comparisons
- 5stelle vs AirDNA
- AirDNA vs RoomRaccoon
- 5stelle vs Amenitiz
- Amenitiz vs RoomRaccoon
- 5stelle vs AvaiBook
- AvaiBook vs RoomRaccoon
FAQ
Is 5stelle or RoomRaccoon cheaper?
RoomRaccoon publishes entry-level pricing; 5stelle requires a sales call, so the answer depends on the quote you get.
Does 5stelle have better AI than RoomRaccoon?
RoomRaccoon scores higher on ai capability — 5/10 vs 2/10.
Which is easier to use, 5stelle or RoomRaccoon?
RoomRaccoon scores higher on ease of use — 7/10 vs 6/10.
Can I switch from 5stelle to RoomRaccoon?
Yes, but plan for migration cost: channel reconnections, template rebuilds, automation recreation, and team retraining. Both 5stelle and RoomRaccoon export reservation history; neither exports their automation rules cleanly. Run both in parallel for at least two weeks before cutting over.