RoomRaccoon vs Stays.net: Head-to-Head Comparison
TL;DR: RoomRaccoon and Stays.net both target short-term rental operators. Pick **[RoomRaccoon](/roomraccoon-review/)** if: Small independent hotels and B&Bs in Europe or South Africa wanting PMS + channel manager + booking engine + payment processing in one subscription. Pick **[Stays.net](/stays-review/)** if: Brazilian and Latin American property managers who want a mature multi-channel PMS with native PT-BR support, local tax handling, and regional OTA integrations.
Category: Property Management Software · RoomRaccoon · Stays.net
At a glance
| RoomRaccoon | Stays.net | |
|---|---|---|
| Category | All-in-one hotel management system for small independent hotels and B&Bs | Brazilian-origin vacation rental PMS serving Latin American and European STR operators |
| Founded | 2017 | 2011 |
| HQ | Breda, Netherlands | Rio de Janeiro, Brazil |
| Pricing | from $188/mo | subscription |
| Best for | Small independent hotels and B&Bs in Europe or South Africa wanting PMS + channel manager + booking engine + payment processing in one subscription. | Brazilian and Latin American property managers who want a mature multi-channel PMS with native PT-BR support, local tax handling, and regional OTA integrations. |
| Overall | 6.2/10 | 5.8/10 |
Feature-by-feature
| Feature | RoomRaccoon | Stays.net |
|---|---|---|
| Channel manager | ✅ Native | ✅ Native |
| Unified inbox | ⚠️ Partial | ✅ Native |
| Direct booking site | ✅ Native | ✅ Native |
| Task management | ⚠️ Partial | ✅ Native |
| AI guest messaging | ⚠️ Partial | ⚠️ Partial |
| AI that takes actions | ⚠️ Partial | — |
| Automation rules | ✅ Native | ✅ Native |
| Pricing optimizer | ⚠️ Partial | 🔌 Via integration |
| Open API | ⚠️ Partial | ✅ Native |
| Mobile app | ⚠️ Partial | ⚠️ Partial |
| Multi-calendar | ✅ Native | ✅ Native |
| Accounting / reporting | ⚠️ Partial | ✅ Native |
| Revenue management | ⚠️ Partial | ⚠️ Partial |
Scores by dimension
| Dimension | RoomRaccoon | Stays.net |
|---|---|---|
| Ease of use | 7/10 🏆 | 6/10 |
| Features depth | 7/10 | 8/10 🏆 |
| Value for money | 6/10 | 6/10 |
| Support | 5/10 | 7/10 🏆 |
| AI capability | 5/10 🏆 | 3/10 |
| Scalability | 6/10 | 8/10 🏆 |
| Learning curve | 7/10 🏆 | 5/10 |
| Pricing transparency | 7/10 🏆 | 3/10 |
Where RoomRaccoon wins
- AI capability — 5/10 vs 3/10
- Learning curve — 7/10 vs 5/10
- Pricing transparency — 7/10 vs 3/10
Where Stays.net wins
- Support — 7/10 vs 5/10
- Scalability — 8/10 vs 6/10
Which one should you pick?
Pick RoomRaccoon if: Small independent hotels and B&Bs in Europe or South Africa wanting PMS + channel manager + booking engine + payment processing in one subscription. Pick Stays.net if: Brazilian and Latin American property managers who want a mature multi-channel PMS with native PT-BR support, local tax handling, and regional OTA integrations.
Pick by operator profile
| Profile | Winner | Why |
|---|---|---|
| Solo host (1-5 units) | RoomRaccoon | Higher profile fit (6.4 vs 5.4). |
| Boutique operator (6-20 units) | RoomRaccoon | Higher profile fit (6.6 vs 6.4). |
| Professional PM (20+ units) | Stays.net | Higher profile fit (7.2 vs 6.6). |
| Enterprise (100+ units) | Stays.net | Higher profile fit (7.3 vs 6.5). |
| Multi-market operator | Stays.net | Higher profile fit (7.1 vs 6.7). |
| Tech-forward, AI-first | RoomRaccoon | Higher profile fit (6.8 vs 6.3). |
| Budget-conscious | RoomRaccoon | Higher profile fit (6.6 vs 5.3). |
RoomRaccoon in one paragraph
RoomRaccoon — All-in-one hotel management system for small independent hotels and B&Bs. Strengths: All-in-one bundle is legitimately unified — PMS, channel manager, booking engine, payments; Strong presence in European independent-hotel and B&B segment; Called ‘the Rolls Royce of PMS systems’ by multiple positive reviews. Weaknesses: Users cite “a lot of flaws they are still working on” — product maturity gaps persist; Frequent system bugs and slow customer support cited consistently. Full RoomRaccoon review →
Stays.net in one paragraph
Stays.net — Brazilian-origin vacation rental PMS serving Latin American and European STR operators. Strengths: Market leader in Brazil with strong PT-BR product and support; Deep channel management and unified inbox; Open API enables custom integrations. Weaknesses: Quote-based pricing — no public tiers; English-language presence and support less mature than PT/ES. Full Stays.net review →
See also
- All Property Management Software comparisons
- 5stelle vs RoomRaccoon
- 5stelle vs Stays.net
- AirDNA vs RoomRaccoon
- AirDNA vs Stays.net
- Amenitiz vs RoomRaccoon
- Amenitiz vs Stays.net
FAQ
Is RoomRaccoon or Stays.net cheaper?
RoomRaccoon publishes entry-level pricing; Stays.net requires a sales call, so the answer depends on the quote you get.
Does RoomRaccoon have better AI than Stays.net?
RoomRaccoon scores higher on ai capability — 5/10 vs 3/10.
Which is easier to use, RoomRaccoon or Stays.net?
RoomRaccoon scores higher on ease of use — 7/10 vs 6/10.
Can I switch from RoomRaccoon to Stays.net?
Yes, but plan for migration cost: channel reconnections, template rebuilds, automation recreation, and team retraining. Both RoomRaccoon and Stays.net export reservation history; neither exports their automation rules cleanly. Run both in parallel for at least two weeks before cutting over.