Rentivo vs Track: Head-to-Head Comparison
TL;DR: Rentivo and Track both target short-term rental operators. Pick **[Rentivo](/rentivo-review/)** if: UK-based vacation rental companies that want a custom booking website with bespoke tax/discount logic and API data exchange, backed by an industry-knowledgeable team. Pick **[Track](/track-review/)** if: Enterprise PMCs that need a true CRM + contact-center stack (TrackPulse) layered on the PMS — useful for operators with inbound phone volume and outbound revenue teams.
Category: Property Management Software · Rentivo · Track
At a glance
| Rentivo | Track | |
|---|---|---|
| Category | UK-rooted short-term rental tech stack built around bespoke booking websites and payments | Integrated PMS + CRM + contact center + distribution for enterprise vacation rental operators |
| Founded | 2013 | 2004 |
| HQ | United Kingdom | Minneapolis, MN, USA |
| Pricing | quote-based | quote-based |
| Best for | UK-based vacation rental companies that want a custom booking website with bespoke tax/discount logic and API data exchange, backed by an industry-knowledgeable team. | Enterprise PMCs that need a true CRM + contact-center stack (TrackPulse) layered on the PMS — useful for operators with inbound phone volume and outbound revenue teams. |
| Overall | 5.5/10 | 4.5/10 |
Feature-by-feature
| Feature | Rentivo | Track |
|---|---|---|
| Channel manager | ⚠️ Partial | ✅ Native |
| Unified inbox | ⚠️ Partial | ✅ Native |
| Direct booking site | ✅ Native | ✅ Native |
| Task management | ⚠️ Partial | ✅ Native |
| AI guest messaging | — | ⚠️ Partial |
| AI that takes actions | — | — |
| Automation rules | ⚠️ Partial | ✅ Native |
| Pricing optimizer | 🔌 Via integration | ⚠️ Partial |
| Open API | ✅ Native | ✅ Native |
| Mobile app | — | ⚠️ Partial |
| Multi-calendar | ✅ Native | ✅ Native |
| Accounting / reporting | ⚠️ Partial | ✅ Native |
| Revenue management | ⚠️ Partial | ⚠️ Partial |
Scores by dimension
| Dimension | Rentivo | Track |
|---|---|---|
| Ease of use | 7/10 🏆 | 5/10 |
| Features depth | 6/10 | 8/10 🏆 |
| Value for money | 7/10 🏆 | 4/10 |
| Support | 7/10 🏆 | 4/10 |
| AI capability | 3/10 | 3/10 |
| Scalability | 5/10 | 8/10 🏆 |
| Learning curve | 6/10 🏆 | 3/10 |
| Pricing transparency | 3/10 🏆 | 1/10 |
Where Rentivo wins
- Ease of use — 7/10 vs 5/10
- Value for money — 7/10 vs 4/10
- Support — 7/10 vs 4/10
- Learning curve — 6/10 vs 3/10
- Pricing transparency — 3/10 vs 1/10
Where Track wins
- Features depth — 8/10 vs 6/10
- Scalability — 8/10 vs 5/10
Which one should you pick?
Pick Rentivo if: UK-based vacation rental companies that want a custom booking website with bespoke tax/discount logic and API data exchange, backed by an industry-knowledgeable team. Pick Track if: Enterprise PMCs that need a true CRM + contact-center stack (TrackPulse) layered on the PMS — useful for operators with inbound phone volume and outbound revenue teams.
Pick by operator profile
| Profile | Winner | Why |
|---|---|---|
| Solo host (1-5 units) | Rentivo | Higher profile fit (5.9 vs 3.9). |
| Boutique operator (6-20 units) | Tie | Both score within a rounding error on this profile — pick on pricing and gut. |
| Professional PM (20+ units) | Track | Higher profile fit (6.5 vs 5.6). |
| Enterprise (100+ units) | Track | Higher profile fit (6.8 vs 5.3). |
| Multi-market operator | Track | Higher profile fit (6.6 vs 5.3). |
| Tech-forward, AI-first | Track | Higher profile fit (6.2 vs 4.5). |
| Budget-conscious | Rentivo | Higher profile fit (5.8 vs 3.6). |
Rentivo in one paragraph
Rentivo — UK-rooted short-term rental tech stack built around bespoke booking websites and payments. Strengths: Tailored booking websites and WordPress/CMS widgets as first-class outputs; Flexible multi-tiered tax and discount structures; API data exchange for partner systems. Weaknesses: Very small vendor — limited R&D velocity vs Guesty/Hostaway; Narrower integration catalogue than category leaders. Full Rentivo review →
Track in one paragraph
Track — Integrated PMS + CRM + contact center + distribution for enterprise vacation rental operators. Strengths: Three-module platform (TrackPMS, TrackCRM, TrackPulse contact center) — genuine call-center integration rare in category; API-first architecture — 75+ software integration partners; Trust accounting and owner portal/payouts built in. Weaknesses: Price increases without customer consent reported; Auto-renewal contracts trap customers for 12 months even when they want to leave. Full Track review →
See also
- All Property Management Software comparisons
- 5stelle vs Rentivo
- 5stelle vs Track
- AirDNA vs Rentivo
- AirDNA vs Track
- Amenitiz vs Rentivo
- Amenitiz vs Track
FAQ
Is Rentivo or Track cheaper?
Neither Rentivo nor Track publishes pricing openly — both require a sales conversation to quote.
Does Rentivo have better AI than Track?
Rentivo and Track score equally on ai capability (3/10).
Which is easier to use, Rentivo or Track?
Rentivo scores higher on ease of use — 7/10 vs 5/10.
Can I switch from Rentivo to Track?
Yes, but plan for migration cost: channel reconnections, template rebuilds, automation recreation, and team retraining. Both Rentivo and Track export reservation history; neither exports their automation rules cleanly. Run both in parallel for at least two weeks before cutting over.