Amenitiz vs Track: Head-to-Head Comparison
TL;DR: Amenitiz and Track both target short-term rental operators. Pick **[Amenitiz](/amenitiz-review/)** if: Independent boutique hoteliers and B&B owners in Europe who want PMS + channel manager + booking engine + website builder + payments in one subscription, at a predictable flat rate. Pick **[Track](/track-review/)** if: Enterprise PMCs that need a true CRM + contact-center stack (TrackPulse) layered on the PMS — useful for operators with inbound phone volume and outbound revenue teams.
Category: Property Management Software · Amenitiz · Track
At a glance
| Amenitiz | Track | |
|---|---|---|
| Category | Barcelona-based all-in-one PMS for independent boutique hotels, B&Bs, and small vacation rentals in Europe | Integrated PMS + CRM + contact center + distribution for enterprise vacation rental operators |
| Founded | 2017 | 2004 |
| HQ | Barcelona, Spain | Minneapolis, MN, USA |
| Pricing | subscription | quote-based |
| Best for | Independent boutique hoteliers and B&B owners in Europe who want PMS + channel manager + booking engine + website builder + payments in one subscription, at a predictable flat rate. | Enterprise PMCs that need a true CRM + contact-center stack (TrackPulse) layered on the PMS — useful for operators with inbound phone volume and outbound revenue teams. |
| Overall | 5.9/10 | 4.5/10 |
Feature-by-feature
| Feature | Amenitiz | Track |
|---|---|---|
| Channel manager | ✅ Native | ✅ Native |
| Unified inbox | ⚠️ Partial | ✅ Native |
| Direct booking site | ✅ Native | ✅ Native |
| Task management | ⚠️ Partial | ✅ Native |
| AI guest messaging | — | ⚠️ Partial |
| AI that takes actions | — | — |
| Automation rules | ⚠️ Partial | ✅ Native |
| Pricing optimizer | ✅ Native | ⚠️ Partial |
| Open API | ⚠️ Partial | ✅ Native |
| Mobile app | ⚠️ Partial | ⚠️ Partial |
| Multi-calendar | ✅ Native | ✅ Native |
| Accounting / reporting | ⚠️ Partial | ✅ Native |
| Revenue management | ✅ Native | ⚠️ Partial |
Scores by dimension
| Dimension | Amenitiz | Track |
|---|---|---|
| Ease of use | 7/10 🏆 | 5/10 |
| Features depth | 7/10 | 8/10 🏆 |
| Value for money | 7/10 🏆 | 4/10 |
| Support | 5/10 🏆 | 4/10 |
| AI capability | 3/10 | 3/10 |
| Scalability | 6/10 | 8/10 🏆 |
| Learning curve | 7/10 🏆 | 3/10 |
| Pricing transparency | 5/10 🏆 | 1/10 |
Where Amenitiz wins
- Ease of use — 7/10 vs 5/10
- Value for money — 7/10 vs 4/10
- Learning curve — 7/10 vs 3/10
- Pricing transparency — 5/10 vs 1/10
Where Track wins
- Scalability — 8/10 vs 6/10
Which one should you pick?
Pick Amenitiz if: Independent boutique hoteliers and B&B owners in Europe who want PMS + channel manager + booking engine + website builder + payments in one subscription, at a predictable flat rate. Pick Track if: Enterprise PMCs that need a true CRM + contact-center stack (TrackPulse) layered on the PMS — useful for operators with inbound phone volume and outbound revenue teams.
Pick by operator profile
| Profile | Winner | Why |
|---|---|---|
| Solo host (1-5 units) | Amenitiz | Higher profile fit (6.2 vs 3.9). |
| Boutique operator (6-20 units) | Amenitiz | Higher profile fit (5.7 vs 5.5). |
| Professional PM (20+ units) | Track | Higher profile fit (6.5 vs 5.8). |
| Enterprise (100+ units) | Track | Higher profile fit (6.8 vs 5.4). |
| Multi-market operator | Track | Higher profile fit (6.6 vs 5.4). |
| Tech-forward, AI-first | Track | Higher profile fit (6.2 vs 4.8). |
| Budget-conscious | Amenitiz | Higher profile fit (6.4 vs 3.6). |
Amenitiz in one paragraph
Amenitiz — Barcelona-based all-in-one PMS for independent boutique hotels, B&Bs, and small vacation rentals in Europe. Strengths: True all-in-one — PMS, channel manager, booking engine, website builder, payments, marketing; 150+ OTA connections with real-time sync; 0% commission on direct bookings via the native booking engine. Weaknesses: Hotel-centric — vacation rental automation (smart locks, turnover ops) is shallow; Multi-property Google Hotel connectivity limited to one GMB listing. Full Amenitiz review →
Track in one paragraph
Track — Integrated PMS + CRM + contact center + distribution for enterprise vacation rental operators. Strengths: Three-module platform (TrackPMS, TrackCRM, TrackPulse contact center) — genuine call-center integration rare in category; API-first architecture — 75+ software integration partners; Trust accounting and owner portal/payouts built in. Weaknesses: Price increases without customer consent reported; Auto-renewal contracts trap customers for 12 months even when they want to leave. Full Track review →
See also
- All Property Management Software comparisons
- 5stelle vs Amenitiz
- 5stelle vs Track
- AirDNA vs Amenitiz
- AirDNA vs Track
- Amenitiz vs AvaiBook
- AvaiBook vs Track
FAQ
Is Amenitiz or Track cheaper?
Neither Amenitiz nor Track publishes pricing openly — both require a sales conversation to quote.
Does Amenitiz have better AI than Track?
Amenitiz and Track score equally on ai capability (3/10).
Which is easier to use, Amenitiz or Track?
Amenitiz scores higher on ease of use — 7/10 vs 5/10.
Can I switch from Amenitiz to Track?
Yes, but plan for migration cost: channel reconnections, template rebuilds, automation recreation, and team retraining. Both Amenitiz and Track export reservation history; neither exports their automation rules cleanly. Run both in parallel for at least two weeks before cutting over.