Amenitiz Review: Pricing, Features, Strengths, and Alternatives
TL;DR: Amenitiz — Barcelona-based all-in-one PMS for independent boutique hotels, B&Bs, and small vacation rentals in Europe. Best for: Independent boutique hoteliers and B&B owners in Europe who want PMS + channel manager + booking engine + website builder + payments in one subscription, at a predictable flat rate. Worst for: Pure-play short-term rental professionals with no hotel rooms — Amenitiz is hotel-first, and operators running 50+ whole-apartment units typically need a PMS with deeper ops-automation and accounting.
Category: Property Management Software · Founded: 2017 · HQ: Barcelona, Spain · Official site: Amenitiz
What it is
Amenitiz — Barcelona-based all-in-one PMS for independent boutique hotels, B&Bs, and small vacation rentals in Europe. Independent boutique hoteliers and B&B owners in Europe who want PMS + channel manager + booking engine + website builder + payments in one subscription, at a predictable flat rate.
Who it’s for
- Independent European boutique hotels with 11-30 rooms
- Bed and breakfasts and guesthouses (3+ rooms)
- Small vacation rental and apartment properties
- Rural tourism and country-hotel operators across Spain, France, Italy, and Portugal
Best for: Independent boutique hoteliers and B&B owners in Europe who want PMS + channel manager + booking engine + website builder + payments in one subscription, at a predictable flat rate.
Worst for: Pure-play short-term rental professionals with no hotel rooms — Amenitiz is hotel-first, and operators running 50+ whole-apartment units typically need a PMS with deeper ops-automation and accounting.
Pricing
Subscription — Approximately €1,020-€1,500/year for a typical 20-room independent hotel per Capterra reviews (~€85-€125/month). No per-listing fee; flat subscription. Specific tiers require a sales conversation.
Approximately €1,020-€1,500/year for a typical 20-room independent hotel per Capterra reviews (~€85-€125/month). No per-listing fee; flat subscription. Specific tiers require a sales conversation.
Feature coverage
| Feature | Support |
|---|---|
| Channel manager | ✅ Native |
| Unified inbox | ⚠️ Partial |
| Direct booking site | ✅ Native |
| Task management | ⚠️ Partial |
| AI guest messaging | — |
| AI that takes actions | — |
| Automation rules | ⚠️ Partial |
| Pricing optimizer | ✅ Native |
| Open API | ⚠️ Partial |
| Mobile app | ⚠️ Partial |
| Multi-calendar | ✅ Native |
| Accounting / reporting | ⚠️ Partial |
| Revenue management | ✅ Native |
Strengths
- True all-in-one — PMS, channel manager, booking engine, website builder, payments, marketing
- 150+ OTA connections with real-time sync
- 0% commission on direct bookings via the native booking engine
- PriceAdvisor dynamic-pricing module included
- AmenitizPay payment processing + AmenitizBoost paid marketing layer
- 15,000+ customers; strong European market footprint
- SEO-optimised website builder purpose-built for hoteliers
Weaknesses
- Hotel-centric — vacation rental automation (smart locks, turnover ops) is shallow
- Multi-property Google Hotel connectivity limited to one GMB listing
- Support resolution time for critical issues cited as slow in reviews
- Rate-sync issues reported (incorrect rates pushed to OTAs)
- No native AI messaging or autonomous agents
- Guest-registration / compliance integration has reported failure modes
Common complaints from operators
These are the criticisms that come up repeatedly in public community threads and reviews:
- Incorrect rates sent to OTAs — missing extra-guest pricing, outdated data — led to €2,000+ in direct losses
- Integration failures block guest-data transfer and create Spanish police-registration compliance gaps
- Support responds politely but rarely provides real resolutions; critical issues stay open for weeks
- Integrated website is slow and poorly SEO-optimised compared to a standalone CMS
- Google Hotel integration only supports one GMB listing — useless for multi-property chains
Ratings
| Dimension | Score (0-10) |
|---|---|
| Ease of use | 7/10 |
| Features depth | 7/10 |
| Value for money | 7/10 |
| Support | 5/10 |
| AI capability | 3/10 |
| Scalability | 6/10 |
| Learning curve | 7/10 |
| Pricing transparency | 5/10 |
| Overall | 5.9/10 |
Ratings are editorial and reflect positioning versus the other tools in this Property Management Software directory. They are not a user-review aggregate.
Integrations
Channels: booking, expedia, airbnb, google, tripadvisor, direct
Key partners: stripe
Alternatives to Amenitiz
If Amenitiz isn’t the right fit, these are the alternatives worth comparing:
- Avantio — Enterprise PMS for European agencies and large vacation rental portfolios. See Amenitiz vs Avantio →
- Hostaway — Mid-market PMS with the highest-status OTA connections and unified inbox. See Amenitiz vs Hostaway →
- Lodgify — Direct-booking-website-first PMS aimed at independent vacation rental owners. See Amenitiz vs Lodgify →
- RoomRaccoon — All-in-one hotel management system for small independent hotels and B&Bs. See Amenitiz vs RoomRaccoon →
- Smoobu — European-friendly PMS at transparent entry-level pricing. See Amenitiz vs Smoobu →
Verdict
Amenitiz is the right pick if your operation matches the profile it’s built for. Independent boutique hoteliers and B&B owners in Europe who want PMS + channel manager + booking engine + website builder + payments in one subscription, at a predictable flat rate. It’s the wrong pick for the opposite profile — Pure-play short-term rental professionals with no hotel rooms — Amenitiz is hotel-first, and operators running 50+ whole-apartment units typically need a PMS with deeper ops-automation and accounting.
Before committing, compare it against the rest of the field on the Property Management Software comparison hub, or jump directly into a head-to-head:
FAQ
How much does Amenitiz cost?
Approximately €1,020-€1,500/year for a typical 20-room independent hotel per Capterra reviews (~€85-€125/month). No per-listing fee; flat subscription. Specific tiers require a sales conversation.
Who is Amenitiz best for?
Independent boutique hoteliers and B&B owners in Europe who want PMS + channel manager + booking engine + website builder + payments in one subscription, at a predictable flat rate.
Who should avoid Amenitiz?
Pure-play short-term rental professionals with no hotel rooms — Amenitiz is hotel-first, and operators running 50+ whole-apartment units typically need a PMS with deeper ops-automation and accounting.
Does Amenitiz have AI guest messaging?
No — Amenitiz does not offer ai guest messaging today.
Does Amenitiz have a direct-booking website?
Yes — Amenitiz includes direct booking site natively.