Novasol vs Track: Head-to-Head Comparison
TL;DR: Novasol and Track both target short-term rental operators. Pick **[Novasol](/novasol-review/)** if: European leisure-home owners who want Novasol to handle listing distribution, guest service, and pricing across a pan-European rural rental portfolio. Pick **[Track](/track-review/)** if: Enterprise PMCs that need a true CRM + contact-center stack (TrackPulse) layered on the PMS — useful for operators with inbound phone volume and outbound revenue teams.
Category: Property Management Software · Novasol · Track
At a glance
| Novasol | Track | |
|---|---|---|
| Category | Scandinavian-origin European vacation rental marketplace and owner platform, part of Awaze | Integrated PMS + CRM + contact center + distribution for enterprise vacation rental operators |
| Founded | 1968 | 2004 |
| HQ | Virum, Denmark | Minneapolis, MN, USA |
| Pricing | commission | quote-based |
| Best for | European leisure-home owners who want Novasol to handle listing distribution, guest service, and pricing across a pan-European rural rental portfolio. | Enterprise PMCs that need a true CRM + contact-center stack (TrackPulse) layered on the PMS — useful for operators with inbound phone volume and outbound revenue teams. |
| Overall | 5.1/10 | 4.5/10 |
Feature-by-feature
| Feature | Novasol | Track |
|---|---|---|
| Channel manager | ⚠️ Partial | ✅ Native |
| Unified inbox | ⚠️ Partial | ✅ Native |
| Direct booking site | ✅ Native | ✅ Native |
| Task management | — | ✅ Native |
| AI guest messaging | — | ⚠️ Partial |
| AI that takes actions | — | — |
| Automation rules | ⚠️ Partial | ✅ Native |
| Pricing optimizer | ⚠️ Partial | ⚠️ Partial |
| Open API | — | ✅ Native |
| Mobile app | ⚠️ Partial | ⚠️ Partial |
| Multi-calendar | ⚠️ Partial | ✅ Native |
| Accounting / reporting | ⚠️ Partial | ✅ Native |
| Revenue management | ⚠️ Partial | ⚠️ Partial |
Scores by dimension
| Dimension | Novasol | Track |
|---|---|---|
| Ease of use | 7/10 🏆 | 5/10 |
| Features depth | 5/10 | 8/10 🏆 |
| Value for money | 5/10 🏆 | 4/10 |
| Support | 6/10 🏆 | 4/10 |
| AI capability | 2/10 | 3/10 🏆 |
| Scalability | 5/10 | 8/10 🏆 |
| Learning curve | 8/10 🏆 | 3/10 |
| Pricing transparency | 3/10 🏆 | 1/10 |
Where Novasol wins
- Ease of use — 7/10 vs 5/10
- Support — 6/10 vs 4/10
- Learning curve — 8/10 vs 3/10
- Pricing transparency — 3/10 vs 1/10
Where Track wins
- Features depth — 8/10 vs 5/10
- Scalability — 8/10 vs 5/10
- Task management — native in Track, not in Novasol
- Open API — native in Track, not in Novasol
Which one should you pick?
Pick Novasol if: European leisure-home owners who want Novasol to handle listing distribution, guest service, and pricing across a pan-European rural rental portfolio. Pick Track if: Enterprise PMCs that need a true CRM + contact-center stack (TrackPulse) layered on the PMS — useful for operators with inbound phone volume and outbound revenue teams.
Pick by operator profile
| Profile | Winner | Why |
|---|---|---|
| Solo host (1-5 units) | Novasol | Higher profile fit (5.6 vs 3.9). |
| Boutique operator (6-20 units) | Track | Higher profile fit (5.5 vs 4.8). |
| Professional PM (20+ units) | Track | Higher profile fit (6.5 vs 5.0). |
| Enterprise (100+ units) | Track | Higher profile fit (6.8 vs 4.7). |
| Multi-market operator | Track | Higher profile fit (6.6 vs 4.8). |
| Tech-forward, AI-first | Track | Higher profile fit (6.2 vs 4.0). |
| Budget-conscious | Novasol | Higher profile fit (4.9 vs 3.6). |
Novasol in one paragraph
Novasol — Scandinavian-origin European vacation rental marketplace and owner platform, part of Awaze. Strengths: Decades-long European brand recognition, especially in Scandinavia, DE, FR, IT, ES; Full-service agency model — Novasol handles marketing, bookings, and guest service; Pan-European distribution across Awaze sister brands (Cofman, Dancenter, etc.). Weaknesses: Closed, proprietary platform — not a true PMS with open integrations; Owner economics are opaque; high commissions versus independent listing. Full Novasol review →
Track in one paragraph
Track — Integrated PMS + CRM + contact center + distribution for enterprise vacation rental operators. Strengths: Three-module platform (TrackPMS, TrackCRM, TrackPulse contact center) — genuine call-center integration rare in category; API-first architecture — 75+ software integration partners; Trust accounting and owner portal/payouts built in. Weaknesses: Price increases without customer consent reported; Auto-renewal contracts trap customers for 12 months even when they want to leave. Full Track review →
See also
- All Property Management Software comparisons
- 5stelle vs Novasol
- 5stelle vs Track
- AirDNA vs Novasol
- AirDNA vs Track
- Amenitiz vs Novasol
- Amenitiz vs Track
FAQ
Is Novasol or Track cheaper?
Neither Novasol nor Track publishes pricing openly — both require a sales conversation to quote.
Does Novasol have better AI than Track?
Track scores higher on ai capability — 3/10 vs 2/10.
Which is easier to use, Novasol or Track?
Novasol scores higher on ease of use — 7/10 vs 5/10.
Can I switch from Novasol to Track?
Yes, but plan for migration cost: channel reconnections, template rebuilds, automation recreation, and team retraining. Both Novasol and Track export reservation history; neither exports their automation rules cleanly. Run both in parallel for at least two weeks before cutting over.